DICOM Printing Blank Page

Trouble during PacsOne Server installations
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xunileca
Posts:13
Joined:Tue Oct 27, 2009 7:22 pm
DICOM Printing Blank Page

Post by xunileca » Mon Nov 07, 2011 5:16 pm

Hello,
I have setup a AYCAN DICOM printer and when printing to it, it only prints a white box, no images. I have tried using a specific driver in the printer setup as well as leaving it as default with no difference in output. Here are the printer properties as reported by PACSONE:

Manufacturer aycan Digitalsysteme GmbH
Manufacturer's Model Name Xerox WorkCentre 7425/28/35
Device Serial Number NO_INFO
Software Version(s) xray-print PS 2.8.0 - 20081010
Date of Last Calibration 20100812
Time of Last Calibration 114848
Printer Status NORMAL
Printer Status Info NORMAL
Printer Name aycan xray-print

We are using 2x2, Low Priority, Paper and Processor as print options.
Any ideas on what may be causing this?

pacsone
Site Admin
Posts:3149
Joined:Tue Sep 30, 2003 2:47 am

Post by pacsone » Mon Nov 07, 2011 11:46 pm

This Aycan printer is not on the list of supported Dicom printers for PacsOne Server, so you'd have to use it as a default Dicom printer, which should still print the images fine without its specific/custom annotation boxes.

Try print a single (1x1) Dicom image with all the default settings to this printer, and see if it can be printed successfully. You should also check with the technical support of this printer and see if it has logged any error while printing this sample image.

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