Setup.exe error in version 6.3.2

Trouble during PacsOne Server installations
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hgnk
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Setup.exe error in version 6.3.2

Post by hgnk » Tue Sep 27, 2011 8:36 am

Hello,

I've got the following errors when running the "Setup.exe" of the new PacsOne version on Windows XP and 7, with the VC++ packages (2005, 2008, 2010) installed:

Error message:

C:\Program Files\PacsOne\Setup.exe
This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.

Event Viewer entry:

Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 9/27/2011
Time: 10:24:40 AM
User: N/A
Computer: PC
Description:
Generate Activation Context failed for C:\Program Files\PacsOne\Setup.exe. Reference error message: The operation completed successfully.

It happens with both versions (MySQL and Oracle). Is there anything that I'm missing?

Regards,

Hagen

tburba
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Post by tburba » Tue Sep 27, 2011 12:31 pm

I just found that in the meantime we can install the VC++ runtime that has KB2538242 applied:
http://www.microsoft.com/downloads/en/d ... d2923aca62

The problem: the usual runtime, 8.0.50727.4053, is installed locally to PacsOne because it, too, comes with some security update -- redistributables that I've seen on the Net so far are older.

But there's worse: Setup.exe now references .6195 in addition to the .4053, and the new one isn't being installed. After installation there are the same two runtime directories, byte identical to the ones from an older version, though the installer is larger almost twice.

hgnk
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Post by hgnk » Tue Sep 27, 2011 1:15 pm

Thanks a lot, the setup is working now.

Might be a good idea to put a note in the installation guide, unless the installer package can be fixed.

hgnk
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Post by hgnk » Tue Sep 27, 2011 1:40 pm

There is another strange issue. Usually, the setup contained the imagick libraries ("php5(x)_imagick.dll"), but they are missing in the Windows setups.

pacsone
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Post by pacsone » Tue Sep 27, 2011 3:33 pm

1. We'll include the latest MSFT Visual C++ Runtime Library package in the Windows versions of PacsOne Server Installer for the next release of PacsOne Server.

2. The ImageMagick PHP extension DLLs ("php*_imagick.dll") can be found under the ImageMagick/php/vc6 and ImageMagick/php/vc9 sub-folders where PacsOne was installed.

hgnk
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Post by hgnk » Tue Sep 27, 2011 3:51 pm

Unfortunately, the DLLs are missing, there are no subfolders under "ImageMagick" in the PacsOne installation directory.

tburba
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Post by tburba » Tue Sep 27, 2011 7:54 pm

hgnk wrote:Unfortunately, the DLLs are missing, there are no subfolders under "ImageMagick" in the PacsOne installation directory.
Right, no additional directories. I was totally confused after multiple installation attempts so eventually I took the missing DLLs from 6.3.1 (another system) and they apparently worked. OK for evaluation but I wouldn't do that on a commercial machine :)

pacsone
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Post by pacsone » Tue Sep 27, 2011 10:12 pm

Looks like a packing issue in the Windows Installer of PacsOne Server.

Try downloading the Windows package again from our website and you should find the ImageMagick/php/ sub-folder under the directory where PacsOne is extracted:

http://www.pacsone.net/download.htm

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