resolving duplicate patient ids

Trouble during PacsOne Server installations
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tservice
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resolving duplicate patient ids

Post by tservice » Tue Nov 28, 2006 2:47 am

When I recieve images from e film for patient A with a id of 123456. a few days later patient A has a new series taken with the same id patient name entered the same. pacsone says that it is a duplicate patient. Why is this they are different studies? how can i get pacsone to just add the new images to the patients current file, with out telling me it is a duplicate study.

pacsone
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Post by pacsone » Tue Nov 28, 2006 3:34 am

The names may appear to be the same to human eyes, since PacsOne removes the Dicom field delimiter ^ before displaying the names.

The best way to find out how the names are encoded is to click on the More Information URL link from the Patients page, where a list of the patients is displayed. From the detailed information displayed for the patient, you can check the firstname, lastname and middlename shown for that patient, and compare those with the one PacsOne flagged as a duplicate.

tservice
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Joined:Mon Oct 23, 2006 4:03 pm
Location:USA

dup. id

Post by tservice » Tue Nov 28, 2006 3:47 am

the first middle and last names are the same as well as the date of birth. is there any other fields that will cause this flag?

pacsone
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Post by pacsone » Tue Nov 28, 2006 7:29 am

Are you running the Basic or Premium Edition of PacsOne Server?

tservice
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Post by tservice » Tue Nov 28, 2006 12:55 pm

premiun 4.1.2

pacsone
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Post by pacsone » Tue Nov 28, 2006 1:23 pm

This sounds like a bug.

Can you send us a sample image of both the existing patient and the duplicate? You can use the <Download> button to download a sample image into a zip file from the Image Thumbnails page, download 2 samples from both the original and the duplicate, and send the zip files to mailto:pacsone@pacsone.net.

ncite
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Post by ncite » Thu Jul 14, 2011 12:25 pm

I'm having the same problem with a new MRI machine that was installed. I'm running pacs 6.1.1 on windows 2003. Did this ever get resolved?

pacsone
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Post by pacsone » Thu Jul 14, 2011 12:50 pm

Version 6.1.1 is quite out of date so you should upgrade to the latest version 6.3.1 of PacsOne Server at your earliest convenience.

ncite
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Post by ncite » Thu Jul 14, 2011 2:31 pm

If that would definitely fix the problem the doctors might approve the upgrade. But I would like to get the problem fixed first. Any suggestions would be greatly appreciated.

pacsone
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Post by pacsone » Fri Jul 15, 2011 1:33 am

Did you check the Patient Name (Last and First names) of the existing patient record, versus the Patient Name of the newly received patient flagged as a Duplicate (i.e., the one with the [$SourceAE-$Timestamp] suffix appended), and see if they are identical or truly different?

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